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I hate remote hands

Today’s lesson on foreign policy: (picture me almost yelling at the person on the phone so they hear me)

Me: “I need the hard drive serial number. it starts with WCAL, then eight digits.”
Tech: “WD2500SD drive parameters 255 cylinders 63 sectors”
Me: “Ok, that’s the model number. What is the serial number?
Tech: “Server number?” *proceeds to give me the server serial number*
Me: “No no, the hard drive serial number.”
Tech: “Yes yes, it is a serial aye tee aye hard driver”
Me: *cry*

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